Completing your accessibility compliance report

You must complete the mandatory fields on each page before you can move to the next page. Mandatory fields are marked with
an asterisk (*).

To start, save the form on your computer. Be sure to open the form with Adobe Reader 10 or higher. You can save the form at any point in the process and return to it later. You may distribute the form within your organization for input before submitting.

You need the following to file your accessibility compliance report:

• organization legal name
• 9-digit business number (BN9). This is the number that Canada Revenue Agency uses to identify your organization. You can find it on your federal or provincial tax return.
• organization category (OPS/OLA, Business or Non-profit)
  - if you are a business or a non-profit, your Organization category is Business or Non-profit

Note: If you select the wrong organization category, you may see questions that do not apply to you. You will need to correct the category and enter your data again to successfully submit your report.

• number of employees in your organization in Ontario
• name and contact information of your certifier (a director or senior officer with legal authority to say that the report is complete and accurate)

File for up to 20 organizations at once
You can use one form to file a report for up to 20 organizations. To do so, you need each organization’s:

• legal name
• business number (BN9) or AODA identifier
• number of employees in Ontario
• address

Each organization must have the same:

• organization category
• number of employees range (e.g. 20-49, 50+)
• certifier
• answers to all of the accessibility compliance questions

If not, you will need to complete a separate form for each organization.
Note: Users of assistive technology should pull up a list of buttons to get a list of the links on the form.

Begin your report

Follow these steps to complete your form:

1. Download and save the form

• Download and save the form on your computer
• Open the form with Adobe Reader 10 or higher

2. Enter your organization’s information

• Enter your organization's information then select Next

3. Understand your requirements

• If you need information about the requirements, select the website link in section B: Understand your accessibility requirements. This will bring you to our website where you can see your past, current and future requirements.

4. Answer the questions

• The questions on the form are based on the requirements that apply to your:
  - organization category
  - number of employees range
• Select Yes (if you are in compliance) or No (if you are not in compliance) for each question. You may add comments in the comment box below each question.
• Each report question has links to:
  - the regulation section that is related to that question
  - helpful resources to help you understand and comply with the requirements
• Once you have answered all of the questions, select Save form at the bottom of the page before selecting Next
• Review the accessibility compliance report summary.

5. Certify and submit your report

• Complete the Certifier Information section
• The certifier must:
  - make sure all information on the form is complete and accurate
  - check all three boxes to show they have authority to certify your organization
  - enter the certification date or select it from the drop down calendar
• Enter your organization’s primary contact. This is the person to be contacted if more information is needed. This person may be the certifier or a different person.
• You may save the form at any time by selecting the Save form button. When you are ready to submit your report, select the Save and Submit button. You will be prompted to save the form on your computer first and then it will be submitted.
• Wait for a confirmation prompt with a confirmation number that either confirms submission or indicates any problems.
• Once the report is received, an email will be sent to the Certifier and the Primary Contact. This email will include:
  - a confirmation number
  - an accessible PDF copy of your report

If you have not received a confirmation number upon successfully submitting the form or have any questions please contact the AODA Contact Centre (ServiceOntario) at:
Toll free phone: 1-866-515-2025 TTY Toll free: 1-800-268-7095
Phone: 416-849-8276 TTY: 416-325-3408

Accessible alternate formats
If you need the accessibility compliance report in an accessible format, please email .